Patient Dashboard
KB Health Patient Portal
Through the KB Health Patient Portal, you can book an appointment, view past and upcoming appointments, check your messages, and edit your personal information. You will need your personal health number to log in. This information is specific to our clinic only.
New! Changes to Appointment Scheduling: We have made some changes to how we schedule appointments to improve access and to help reduce wait times to see our Nurse Practitioner. Read more about the changes.
Prescription Refills
If you require a prescription refill, please book your appointment well in advance of need.
Lab Bookings
IH Lab Booking
Through the Interior Health (IH) Outpatient Laboratory Online Booking System you can book an IH lab appointment.
You can also book by calling 1-877-740-7747.
MyCareCompass
MyCareCompass is a digital health portal by LifeLabs that allows you to find and book a lab appointment and access secure lab results.
This can be used for all LifeLabs requisitions as well as Valley Medical Laboratories (Osoyoos).
View Results and Health Records
MyHealthPortal
Information available on MyHealthPortal includes Interior Health (IH) lab results, medical imaging reports (such as X-ray, CT and ultrasounds), certain IH appointments, certain transcribed clinical reports, your hospital visit history, and your contact information. You will not see information or appointments from your family doctor’s / nurse practitioner’s office or for lab tests done at private labs such as Valley Medical Laboratories and LifeLabs.
Health Gateway
Health Gateway provides secure and convenient access to your health records. Information available includes lab results, medications, immunization history, COVID-19 PCR test results and COVID-19 proof of vaccination.
MyCareCompass
MyCareCompass is a digital health portal by LifeLabs that allows you to access secure lab results. This can be used for all LifeLabs requisitions as well as Valley Medical Laboratories (Osoyoos).
Resources
- BC Pharmacare Summary for Patients
- FETCH – A comprehensive and searchable list of community health programs and resources located in, or serving, communities in the Kootenay Boundary region.
- Pathways Community Resources – Community Services Directory for the Kootenay Boundary region.
- When to use the Emergency Department
Tech Tutorials
Attending your First Virtual Visit
This guide provides step-by-step instructions on how to join a virtual visit. Topics include how to prepare for your visit and technical requirements.
Here are some additional resources to help ensure your best possible virtual visit experience:
Accessing the Patient Portal

We acknowledge, respect and honor the Ktunaxa, Syilx, Sinixt, and Secwepemc peoples, on whose unceded traditional territory we practice.